Their staff holiday management is completely unusable, firstly the calculations are flawed when trying to include bank holidays, if you chose not to do this you need to manually add every single bank holiday date for every single member of staff, every year. When you do speak to someone they don't actually know what the technical side of the business are working on and claim to be unable to find out when updates and simple fixes might be released. You cannot call through to them and when messaging on their website it takes days to get a response.
Terrible Customer Service & Terrible Product - otherwise great 🤔 We have used BreatheHR for nearly 12 months now, setting up and onboarding was good, but now the customer support is pathetic.
